Visit the Bureau

 

You can use this page to find the most convenient time and location for you to visit one of our advisers.

First scroll down to the type of advice you need or use the links below to ‘jump’ there and then find the time and location that suits you best.

General advice | Telephone advice | Immingham outreach session | Debt advice
| County court helpdesk | Over 60′s drop in

The Bureau operates a short assessment interview process every day, (Gateway) to signpost clients to the best source of advice and help. If a full appointment is needed then this will be made later in the day where possible.

Note: Please avoid queuing as this hampers our ability to control the workload.

 

General Advice

Main Bureau, Melbourne House, 16 Town Hall Street, Grimsby DN31 1HZ [map]

  Opening times
Monday 9am – 4pm
Tuesday 9am – 4pm
Wednesday 9am – 4pm
Thursday 9am – 4pm
Friday 9am – 4pm

The Bureau operates a short assessment interview process every day (gateway) to signpost clients to the best source of advice and help.

If a full appointment is needed then this will be made later in the day where possible.

N.B. Please avoid queuing as this hampers our ability to control the workload.

 

Telephone advice

Unless indicated otherwise an adviser should be available by phone though this may be for an introductory interview only to help decide how you can best be advised. Adviceline can be contacted on 03444 111 444 – more about Adviceline.

  Opening times
Monday 9am – 4pm
Tuesday 9am – 4pm
Wednesday 9am – 4pm
Thursday 9am – 4pm
Friday 9am – 4pm
 

General advice – Immingham outreach sessions

Available at the following locations and times:

Immingham Resource Centre, Margaret Street, Immingham, DN40 1LE [map]

  Opening times
Tuesday  
Immingham Resource Centre 9am – 12pm
 

Debt Advice

Available at the following locations and times:

Immingham Resource Centre, Margaret Street, Immingham, DN40 1LE [map]

Cleethorpes Library, Alexandra Road, Cleethorpes, DN35 8LG [map]

Shoreline – Make the neighbourhood better centre, 60 Second Avenue, Grimsby, DN33 1NN[map]

 

  Opening times
Tuesday  
Immingham Resource Centre 9am – 12pm (drop-in)
Wednesday  
Shoreline – Make the neighbourhood better centre 9.30am – 12pm (drop-in)
Thursday  
Cleethorpes Library 9.30am – 12pm (drop-in)
 

County Court Helpdesk

County court – debt and housing cases only.

Available at the following locations and times:

Grimsby County Court, Grimsby combined court centre, Grimsby, DN31 1HX [map]

  Opening times
Tuesday  
Grimsby County Court (Debt) 10am – 1pm
Wednesday  
Grimsby County Court (Debt) 10am – 1pm
Thursday  
Grimsby County Court (Housing) 10am – 1pm
Friday  
Grimsby County Court (Debt) 10am – 1pm
 

Over 60′s Drop In Sessions

Available at the following locations and times:

The Carers’ Support Service, 1 Town Hall Square, Grimsby, DN31 1HY [map]

Immingham Resource Centre, Margaret Street, Immingham, DN40 1LE [map]

Cleethorpes Library, Alexandra Road, Cleethorpes, DN35 8LG [map]

  Opening times
Monday  
Cleethorpes Library 9am – 12pm (drop-in)
Tuesday  
Immingham Resource centre 9am – 12pm (drop-in)
Friday  
The Carers’ Support Service 9am -12pm (drop-in)

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