Introduction to our free advice services in and around Grimsby.
Since November 2010 people needing CAB services have been able to call Adviceline on 08444 111 444 for information. More and more people are seeing the benefit of being able to telephone and speak to someone at the Grimsby office without having to make the efforts of coming into the office.
People telephoning or visiting the CAB will receive a Gateway Assessment which lasts around 10 minutes to help us identify your problem and to make sure the right person or organisation provides any on-going help you might need.
This help could be given by appointment with one of the CAB’s trained general advisers, or advice from one of the bureau’s debt, employment, housing, immigration and welfare benefits workers. It may also be that another organisation or agency is better equipped to deal with your problem and we can refer you on to them if it is more appropriate for your needs.
We provide advice from the main Bureau at 4 Town Hall Street, Grimsby and from several outreaches across North East Lincolnshire. You are welcome to call in to one of our sessions and talk in confidence to one of our trained assessors or advisers during our normal opening hours.
Scroll down to the type of advice you need or use the links below or in themenu above to ‘jump’ there.
We can provide a wide range of help from information and leaflets to advice services on complicated and serious problems, prepare appeals and tribunal cases and represent clients in the County Court.
Free debt and money
Many people experience debt problems, it might be a single debt that someone can’t pay or multiple debts running into many thousands of pounds. The one thing that is clear from the 3,500 debt problems presented to the CAB this year is that debt problems however big or small creates a huge adverse impact on peoples’ lives.
If you have a debt problem don’t ignore it, it won’t go away. Many people don’t open letters from creditors or people they owe money to, often missing important information such as court notices.
Free welfare benefits advice
We provide advice, information and support for those with complex welfare benefits problems including applications that have been refused where a review or appeal is appropriate, overpayment of benefit disputes and associated benefit issues.
Free employment advice
The Bureau deals with a wide range of employment problems the most common of those presented by clients are; holiday pay, entitlements to bank holidays, redundancy (including period of notice; selection procedures; time off for looking for another job; redundancy pay), dismissal because of sickness, telling employers about a criminal record.
Free housing advice
We can provide information, advice and assistance on housing related issues, including disputes with landlords, tenancy deposit protection schemes, disrepair, rent arrears and possession action.